The Customer
Nightingale Homecare is a top-rated Medicare-certified agency, that has been serving clients in the Phoenix area for more than 20 years. The agency’s healthcare professionals and caregivers provide a wide range of in-home services for seniors and disabled adults, including doctor-ordered home care, skilled and non-medical private duty and physical, occupational and speech therapy.
The Challenge
When their nurses had to write medical records manually at their patients' homes, it could incur a lot of time. Handwritten medical records are prone to errors. Wrong information interpretation could lead to wrong medical care and administration. It can be a challenge to keep correct and up-to-date care plans in everyone’s hands, especially for patients who require long-term care and have several different caregivers.
The Solution
Their nurses will enter everything on their laptops in their patient’s homes and leave a paper copy, updated patient care plan or educational material for their patients, caregivers and family. Brother’s PJ series mobile printers can print out forms that need to be signed at bedside. The ability to edit a care plan in real-time and print out using PJ series mobile printers, is great for care coordination within their team.
Their nurses could save on their time spent in manual writing to serve more patients and focus on providing quality patients care. As their clinicians already have so much in their toolkits to travel with, PJ series mobile printers are small and compact to carry around. PJ series mobile printers use thermal printing technology and do not need any ink, which prevents their ink from drying up.